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FAQs

FREQUENTLY ASKED QUESTIONS

GENERAL

  • WHY USE AN INSURED CONTRACTOR?
  • WHAT IS THE MOST IMPORTANT THING TO KNOW ABOUT SELECTING A CONTRACTOR?
  • ARE YOU INSURED?

    Yes. We supply certificates and an Agency phone number.

  • BEWARE OF STORM DAMAGE ROOFERS?
  • DO YOU HAVE YOUR OWN ROOFING CREWS?
  • WHAT DO YOU DO BESIDES ROOFING?
  • WHAT'S SPECIAL ABOUT ACCENT ROOFING?
  • HOW LONG DOES IT TAKE TO SCHEDULE A PROJECT?
  • HOW LONG DOES A JOB TAKE TO COMPLETE?
  • DO YOU TAKE JOBS OUTSIDE ATLANTA?
  • DO WE PROVIDE OFFERS FOR VETERANS?
    Yes!! Our co-owner, Phillip Scribbins, served in the military, and we have many veterans on staff. Please be sure to use this rebate on your next roof replacement!
  • FINANCE QUESTIONS

  • FILING A CLAIM?

    We’ve compiled a list of common insurance companies and phone numbers for your convenience. These numbers are for the claims department, as insurance agents do not process claims.

    Alfa-insurance 800-964-2532

    Allied-Insurance 800-282-1446

    Allstate-Insurance 800-255-7828

    American-Family 800-692-6326

    American-Modern-Ins. 800-543-2644

    American-National 800-333-2860

    Ameriprise-&-IDS 800-872-5246

    Amica-Insurance 800-242-6422

    ASI-Insurance 866-274-5677

    Auto-Owners 517-323-1200

    Central-Insurance 888-263-2924

    Chubb 800-252-467

    Cincinnati-Insurance 700-564-1055

    Cotton-States 800-457-1658

    Countrywide-Insurance 800–669-6657

    Country-Financial 866-268-6879

    Donegal 800-877-9006

    Encompass 800-340-3016

    Empire fire & marine 800-660-4539

    Farm Bureau 866-842-3276

    Farmers 800-435-7764

    Fireman’s Fund ins. 888-347-3428

    Foremost 800-752-2461

    Geico 800-841-3005

    General Casualty 888-737-8256

    GMAC Homesite 800-466-3748

    Grange 800-445-3030

    Guide One 888-748-4326

    Hanover 800-628-0250

    Hartford 800-243-5860

    Homesite 800-466-3748

    Horace Manns 877-461-0010

    Kemper 888-252-2799

    Liberty Mutual 800-225-2467

    Merastar 800-637-2782

    Mercury 800-503-3724

    Met Life 800-854-6011

    Montgomery 800-561-0178

    Nationwide 800-421-3535

    Essurance 800-926-1175

    UPC 888-256-3378

    Peerless 800-522-7152

    Progressive 866-960-8609

    QBE 877-772-6771

    Safeco 800-332-3226

    Shelter 800-743-5837

    State Auto 800-766-1853

    State Farm 800-732-5246

    Travelers 800-238-6225

    USAA 800-531-8722

    Wagner 973-948-3120

    Atlas Claims 800-478-0258

    DO WE OFFER FINANCING?

    STORM DAMAGE QUESTIONS
    WHAT DOES HAIL DAMAGE LOOK LIKE?

    WHAT IF DAMAGE IS NOT VISIBLE?

    HOW MUCH WILL THESE REPAIRS COST?
    HOW SIMPLE IS THIS PROCESS?

  • DO WE OFFER FINANCING?
    Easy, in-home, paperless financing options are available to all clients. From low monthly payments to up to 18 months same as cash, we can help find the right option for you. Our partner, Mosaic, has helped finance roofs for over 10 years with great success. Ask your representative for details.
  • STORM DAMAGE QUESTIONS

  • WHAT DOES HAIL DAMAGE LOOK LIKE?

    Granules cover matting and act as the roof’s sunscreen. When hail hits the roof, the granules may be knocked loose and are washed away with weather, leaving the matting exposed. This gives the sun the opportunity to burn holes in the matting, eventually causing severe damage and leaks. Cyclic, non-catastrophic hail can compromise the factory-designed bond from one row to the next, increasing the risk of wind-creasing and blow-off.

    View An Example

  • WHAT IF DAMAGE IS NOT VISIBLE?

    Some damage cant be seen from the ground. Our experts will gladly conduct an inspection to see if your roof or gutters need replacement or repairs.

  • HOW MUCH WILL THESE REPAIRS COST?

    Virtually nothing. This is why you pay HOMEOWNER’S INSURANCE! Our insurance claims specialists work directly with you and your insurance company. All this takes is a phone call and a few minutes of your time.

  • HOW SIMPLE IS THIS PROCESS?

    We meet the insurance adjuster at your home while an inspection is done to make sure all damages are detected and assessed. The settlement check is paid directly to you. Our crews start work and a new roof is installed. It’s literally that simple! One of our happy clients remarked, “I had more trouble at the burger joint drive-thru than I did replacing this roof!”